Terms of sale

General Terms and Conditions of Sale (GTCS)

Last updated: July 2026

These General Terms and Conditions of Sale ("GTCS") govern the sale of products offered by KoolBreezy through its website. By placing an order, you acknowledge that you have read and accepted these Terms without reservation.

1. Seller Information

KoolBreezy
Operated by Worldwide Seller Life

140 Chemin de la Costière
06000 Nice
France

2. Scope

These Terms apply to all purchases made through the KoolBreezy website.

Any order placed on the website implies full acceptance of these Terms and Conditions.

3. Products

We make every effort to present our products as accurately as possible.

However, colors, images, dimensions and specifications displayed on the website may differ slightly from the actual product due to screen settings or manufacturing improvements.

KoolBreezy reserves the right to modify product specifications without prior notice.

4. Prices

All prices displayed on the website are shown in the applicable currency.

Shipping charges and any applicable taxes are calculated and displayed during checkout before payment.

KoolBreezy reserves the right to change prices at any time. Products will be invoiced at the price in effect when the order is placed.

5. Orders

An order is considered final once payment has been successfully completed.

KoolBreezy reserves the right to refuse or cancel any order in the event of:

  • suspected fraud;
  • payment issues;
  • pricing errors;
  • stock shortages;
  • any other legitimate reason.

6. Payment

Payments are processed securely through trusted third-party payment providers.

KoolBreezy does not store customers' complete payment information.

7. Shipping

Shipping is governed by our Shipping Policy.

Orders are generally delivered within 4 to 15 business days.

In exceptional circumstances beyond our control, delivery may take up to 30 business days.

8. Right of Withdrawal

Customers have the right to withdraw from their purchase within 14 days of receiving their order.

To exercise this right, customers must contact our customer support before returning the product.

Returned products must be:

  • unused;
  • complete;
  • returned in their original packaging.

Return shipping costs remain the responsibility of the customer.

9. Damaged or Incorrect Items

Customers must inspect their order upon delivery.

Any damaged, defective or incorrect item must be reported within 48 hours of delivery.

Claims submitted after this period may not be accepted.

10. Refunds

Refunds are governed by our Return & Refund Policy.

Eligible refunds will be issued within 30 days after the returned product has been received and inspected.

Refunds will be made using the original payment method.

11. Warranty

Products are covered by the legal warranties applicable under consumer protection laws.

The warranty does not cover:

  • misuse;
  • accidental damage;
  • unauthorized modifications;
  • normal wear and tear.

12. Limitation of Liability

To the maximum extent permitted by law, KoolBreezy shall not be liable for:

  • indirect damages;
  • consequential damages;
  • business interruption;
  • loss of profits;
  • delays caused by carriers or customs;
  • force majeure events.

In all cases, KoolBreezy's liability shall not exceed the purchase price of the product concerned.

13. Force Majeure

KoolBreezy shall not be held responsible for delays or failure to perform its obligations resulting from events beyond its reasonable control, including but not limited to:

  • natural disasters;
  • pandemics;
  • customs delays;
  • transportation disruptions;
  • strikes;
  • governmental actions;
  • war;
  • severe weather conditions.

14. Intellectual Property

All content available on the website, including text, photographs, logos, graphics, videos, trademarks, and designs, remains the exclusive property of KoolBreezy or its licensors.

Any reproduction, distribution, or commercial use without prior written permission is strictly prohibited.

15. Privacy

The collection and processing of personal data are governed by our Privacy Policy.

16. Governing Law

These General Terms and Conditions of Sale are governed by the laws applicable in France.

Any dispute shall be submitted to the competent French courts unless otherwise required by mandatory consumer protection legislation.

17. Modifications

KoolBreezy reserves the right to amend these Terms and Conditions at any time.

The version published on the website at the time of the order shall apply.

18. Contact

For any questions regarding your order or these Terms and Conditions, please contact our customer support team through the contact information available on our website.